Repair Services

Learn more about our Video Games Console/Accessory service options, warranty, and pricing.

How do I get my video games console/accessory fixed?
- Send in your video game console/accessory to your preferred GameMartz or Shopitree store (Bugis Junction #03-24B / Plaza Singapura #04-03 / Funan #03-10 / Bukit Batok Unity Centre #05-17).
- For emergency case, please contact either one of the store for more details. 

How much will it cost?
- There is FREE diagnostic test. The cost depends on the issue and the type of repair. 

How long will it take?
- 5 to 20 working days. The duration depends on the issue. (Send to Bukit Batok Store)
- 10 to 25 working days. The duration depends on the issue. (Send to GameMartz Store)

How long is the warranty period after repaired?
- 30 days from date of collection (Period may vary based on issue).

What do we repair?
- Video Games Stationary / Handheld Consoles (PS5 / PS4 Pro / PS4 Slim / PS4 / PS3 / PS3 Slim / PS3 Ultra Slim / Nintendo Switch Oled / Gen 1 / Gen 2 / Lite Console / One Xplayer / Steam Deck / Steam Deck Oled / Nintendo Wii U / Nintendo Wii / XBox 360 / XBox 360 Slim / XBox 360 Slim E / New 3DS XL / 3DS XL / New 3DS / 3DS / New 2DS XL / 2DS / PS Vita / PSP / NDSi / NDSi XL / NDS Lite) 
- Controllers (PS4 / XBox One / Switch / Wii U / PS3 / XBox 360)
-  Fighting Stick 
- VR Headset (Meta Quest 2 / 2 Pro / 3)

Do you provide trade in service?
- Yes, we do accept trade in for video games console like PS5 / PS4 / XBox Series / XBox One / Nintendo Switch Oled / Gen 1 / Gen 2 / Lite / PS3 / New 3DS XL

GameMartz @ Plaza Singapura 
68 Orchard Road,
Plaza Singapura #04-03,
Singapore 238879
Tel: (65) 6792 1217
Mon - Sun 11am to 9.30pm

GameMartz @ Bugis Junction 
200 Victoria St,
Bugis Junction, #03-24B,
Singapore 188021
Tel: (65) 6336 0217
Mon - Sun 11am to 9.30pm

GameMartz @ Funan
107 North Bridge Rd,
#03-10 Funan Mall,
Singapore 179105
Tel: (65) 69721900
Mon- Sun 11am to 9.30pm

Shopitree @ Bukit Batok
51 Bukit Batok Crescent, 
Unity Centre #05-17, 
Singapore 658077
Tel: (65) 6316 5026
Mon - Fri 10am to 6pm
Saturday, Sunday and Public Holidays Closed